> For the complete documentation index, see [llms.txt](https://docs.lyzi.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.lyzi.io/en/faq/problemes-de-paiement.md).

# Payment issues

- [Why isn't my customer's payment going through? All the causes](https://docs.lyzi.io/en/faq/problemes-de-paiement/pourquoi-le-paiement-de-mon-client-ne-passe-pas-toutes-les-causes.md)
- [My customer can't scan the QR code](https://docs.lyzi.io/en/faq/problemes-de-paiement/mon-client-narrive-pas-a-scanner-le-qr-code.md)
- [The payment isn't confirming or stays pending](https://docs.lyzi.io/en/faq/problemes-de-paiement/le-paiement-ne-se-confirme-pas-ou-reste-en-attente.md)
- [Time limit exceeded or transaction expired: is the payment lost?](https://docs.lyzi.io/en/faq/problemes-de-paiement/delai-depasse-ou-transaction-expiree-le-paiement-est-il-perdu.md)
- [My customer sent an insufficient amount (missing amount)](https://docs.lyzi.io/en/faq/problemes-de-paiement/mon-client-a-envoye-un-montant-insuffisant-montant-manquant.md)
- [My customer used the wrong network or crypto](https://docs.lyzi.io/en/faq/problemes-de-paiement/mon-client-sest-trompe-de-reseau-ou-de-crypto.md)
- [“The connected wallet does not hold enough funds”](https://docs.lyzi.io/en/faq/problemes-de-paiement/le-wallet-connecte-ne-detient-pas-assez-de-fonds.md)
- [Payment blocked or under security verification](https://docs.lyzi.io/en/faq/problemes-de-paiement/paiement-bloque-ou-en-cours-de-verification-de-securite.md)


---

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