> For the complete documentation index, see [llms.txt](https://docs.lyzi.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.lyzi.io/en/merchant/mon-solde-et-virements.md).

# My Balance and Transfers

Receive your payments directly into your Wallet in USDC and EURC, keep full control over your funds and transfer them to your bank account whenever you want.

From your Back Office, the "**My Balance**" page groups together all the crypto funds you receive with Lyzi. Your payments are credited **directly to your Wallet**, and the Lyzi account manager can transfer them to your bank account whenever you wish, in just a few clicks.

No particular knowledge required

## Your funds stay under your control

With **My** **Balance**, you are the sole holder of your funds. Lyzi has no access to it and no control: only the Lyzi account manager can move your money.

{% hint style="warning" %}
Access to your balance and every operation are protected by a **one-time verification code** sent to your email address. Only you can initiate a transfer of funds to your bank account.
{% endhint %}

In practice:

* You **receive** your payments directly to your Wallet.
* You can **check** your crypto balance at any time in the Back Office.
* You **decide** when to send your funds to your bank account.

## Sending my funds to my bank account

When you are ready to retrieve your money, click **"Withdraw"**, enter the amount, then confirm. Your funds are then transmitted to our **payment service provider (PSP)**, which handles the **payout to your bank account**.

{% hint style="info" %}
Transfers to your bank account are only initiated once you have accumulated 1,000 EUR in received payments.
{% endhint %}

{% hint style="info" %}
You can send **USDC or EURC** to the PSP. The amount in **USDC** will be converted into **EURO** by the PSP upon receipt.
{% endhint %}

{% hint style="info" %}
The PSP may charge fees on the transfer of up to **0.5%.** The payment amounts paid out to your wallet cover this fee.
{% endhint %}

### Prerequisite: being integrated with the PSP

Sending funds to your bank account becomes possible once your merchant account is **finalized with our PSP**, which is responsible for the transfer to your bank account.

If your account is not yet integrated, a message will tell you when you try to send funds. In this case, write to <contact@lyzi.fr> to finalize your integration (submission of specific documents), or wait for the verification and validation of your account.

## Tutorial: creating and using my balance

Follow these steps to activate your balance and transfer your funds to your bank account:

{% stepper %}
{% step %}
**Go to the My Balance section of your Back Office.**
{% endstep %}

{% step %}
**Activate your wallet**

A one-time verification code is sent to you by email to secure access.
{% endstep %}

{% step %}
**Once activated, your available balance is displayed.**
{% endstep %}

{% step %}
**To retrieve your money, click "Withdraw"**

Enter the desired amount, then confirm.
{% endstep %}

{% step %}
**Your funds are transmitted to the PSP**

The PSP proceeds with the **payout to your bank account** (automatic transfer from €1,000).
{% endstep %}
{% endstepper %}

### \[VIDEO] Creating your wallet

{% embed url="<https://youtu.be/PoE7ecoofWI>" %}

### \[VIDEO] Withdrawing your funds

{% embed url="<https://youtu.be/IIbhMihRyE4>" %}


---

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